Walkthroughs run on the real screens

Orient first-time users around workspace switching, navigation, mail actions, activity, Adam support, wallet, rewards, connections, and workspace creation.

Create a one-off letter from text, upload, saved documents, addresses, postal service, preview, and send settings.

Upload recipient data, validate rows, and manage a batch send before checkout.

Review submitted jobs, lifecycle states, tracking links, and proof artifacts.

Review quotes and choose card, workspace wallet, or supported crypto payment on a mail job.

Create, quote, pay for, and track postcard campaigns.

Prepare postage for original mail when the self-post workflow is available.

Buy carrier shipping labels from the wallet — address, package, live rates, print.

Manage reusable recipients and workspace address data.

Connect external apps, imported files, contacts, and agent-facing workflows.

Review balances, top up funds, and inspect wallet ledger activity.

Understand where automatic wallet funding will be managed.

Manage workspace members, roles, and access.

Manage account, workspace, and security settings.

Invite teammates or clients and track invitation status.

Manage workspace subscription, billing portal, seats, and receipts.